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7148 views | Last updated on Feb 05, 2025 proactive 3mail email SMS canned messages notifications texting
The 3mail module transforms a queue in your LibraryH3lp account in to a mailbox shared by all operators staffing the queue. So if you don't already have an email solution for customer support or are looking for something better, 3mail might be just the thing!
Your subscription (or trial) includes unlimited use of 3mail. To get started with 3mail, go to the queues page of the admin dashboard (US, CA, EU, SG). You can enable 3mail on any queue by clicking on the name of the desired queue and selecting 3mail under the Mailbox tab.
3mail can be accessed from two places:
The URLs for either the webclient or standalone application vary by which server you use.
FAQ URL: