How can I enable 3mail or Tickets for my queue(s)?

You can enable the 3mail module or the Tickets module on a per queue basis within the Queues Management page of the admin dashboard (US, CA, EU, SG) under the "Mailbox & Tickets" tab for your queue(s).

1. Select the queue from the list of queues on which you'd like to enable 3mail.
2. In the edit page for that queue, click the "Mailbox & Tickets" tab.
3. Click "3mail" or "Tickets" under "Your preference of asynchronous guest contact module" in the "Asynchronous Contact" section.
4. Click the purplish "Save" button at the top left of the page to save the changes to your queue.

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