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Does LibraryH3lp store any guest-identifying information?

1310 views   |   Last updated on Jun 26, 2019    integrations texting chat widget privacy

 

As little as possible.  Chat guests are always anonymous, but of course with SMS guests we have a phone number.  But because we are very concerned about privacy we give you tools do deal with this.  We don't store transcripts unless you ask us to, and you can delete transcripts at any time.  You can also anonymize chats to delete the SMS number, so that you don't even have a record of who contacted you. 

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