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Can I configure the sound notification in the webclient for staffing?

5236 views   |   Last updated on Feb 14, 2017    webclient


Yes!  Our current webclient provides eight different alert sounds, and also an option to remain completely silent (handy for some public service desk situations).  Our old webchat client only provided one ever present alert sound and no customization options.

Desktop clients are generally highly configurable with regard to visual and audio chat cues.

Read more about alerting options...