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Why can't I create a new user/queue/widget/service?

1068 views   |   Last updated on Nov 27, 2018    permissions admin


By default, only the top-level admin (that user account created when you first registered for a trial) has permission to create new users, queues, widgets, and services. If you are having trouble, it could be that your user account does not have sufficient privileges. Any user can be granted administrator privileges by adding them to the Administrators group in the Permissions and ACLs dashboard page (US, CA, EU, SG).