524 views | Last updated on Nov 25, 2019
To date there have been over 8.5 million guests served. We have over 15,000 active operator accounts and see about 8 million visits to a LibraryH3lp-enabled web page every day. A new chat starts roughly every 31 seconds and we typically see hundreds of active, ongoing chats at any time. 96% of chats come from the web, with text messaging, IM, and social networks making up the other 4%.