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How busy is LibraryH3lp?

346 views   |   Last updated on Feb 14, 2017   


To date there have been almost 5 million guests served.  We have over 20,000 active operator accounts and see about 8 million visits to a LibraryH3lp-enabled web page every day.  A new chat starts roughly every 20 seconds and we typically see hundreds of active, ongoing chats at any time.  85% of chats come from the web, with text messaging, IM, and social networks making up the other 15%.