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What languages does LibraryH3lp support?

1816 views   |   Last updated on Apr 23, 2020    chat widget i18n faq

 

Guest-facing chat box

The chat box will display in the language set in the guest's browser, if we have a matching translation. However, we need your help to get the appropriate translations in place. Many thanks to those who have provided the translations so far!

Currently, the chat widget is available in English (en), Chinese (zh), Czech (cs), Dutch (nl), French (fr), French Canada (fr-ca), German (de), Norwegian Nynorsk and Bokmål (no), Norwegian Bokmål (nb), Norwegian Nynorsk (nn), Persian (fa),Russian (ru), Spanish Colombia (es-co), Spanish Europe (es-es), Spanish Puerto Rico (es), Swedish (sv), andWelsh (cy). 

You can override the browser's setting and display the widget in a specific language using the lang URL argument. For example, a chat box in Welsh looks like this:

 

https://libraryh3lp.com/chat/queue-name@chat.libraryh3lp.com?lang=cy

 

Please e-mail translations to support@libraryh3lp.com

The following short phrases need to be translated:

Type here to chat. Press ENTER to send.
available
chat requires javascript...
email
is typing
loading...
me
offline
online
pop out
send file
sound
turn sounds off
turn sounds on
unavailable
Chat is offline.
Chat is away.
Chat is busy.
Opens chat in a new window.
Plays alert noise when operator sends new message.
Sends a file to the operator.
Sends chat history in an email.
Click link to end chat.
Last link from chat:
Navigating away from this page will close your chat.
Send transcript to:
Clear Chat History 

 

FAQ module

You can roll out your FAQs in any language you'd like through template customization.

 

Admin Dashboard and Webclient

On the operator side -- the admin dashboard and the webclient -- things are exclusive English-centric.

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