What languages does LibraryH3lp support?

Guest-facing chat box

The chat box will display in the language set in the guest's browser, if we have a matching translation. However, we need your help to get the appropriate translations in place. Many thanks to those who have provided the translations so far!

Currently, the chat widget is available in English (en), Chinese (zh), Czech (cs), Dutch (nl), French (fr), French Canada (fr-ca), German (de), Norwegian Nynorsk and Bokmål (no), Norwegian Bokmål (nb), Norwegian Nynorsk (nn), Persian (fa),Russian (ru), Spanish Colombia (es-co), Spanish Europe (es-es), Spanish Puerto Rico (es), Swedish (sv), and Welsh (cy). 

You can override the browser's setting and display the widget in a specific language using the lang URL argument. For example, a chat box in Welsh looks like this:

https://libraryh3lp.com/chat/queue-name@chat.libraryh3lp.com?lang=cy

Please e-mail translations to support@libraryh3lp.com

The following short phrases need to be translated:

Send transcript to:
Type here to chat. Press ENTER to send.
Chat is offline.
is typing
loading...
me
email
Sends chat history in an email.
chat requires javascript...
chat loading...
Opens chat in new window.
Send file
Sends a file to the operator.
Plays alert noise when operator sends new message.
Chat is away.
Chat is busy.
Clear Chat History
Cancel
chat history
Chat message area. Press ENTER to focus and type your message. Press ENTER to send your message.
Email was not sent. Please use a valid email address. Example: username@your.domain
emoji
Insert an emoji.
OK
Shows alert when operator sends new message.
screensharing invitation
Would you like to share your screen? Please ensure that there is no personal or private information visible.
Screensharing has ended.
View chat policy.
transferring... please wait
download from
message not received
Name
required
Send
Connecting
The chat operator requests permission to see your prior messages. Would you like to send your prior messages to the operator?
Yes, send
No, do not send
file shared
download file
This chat uses end-to-end encryption.
Download transcript as a file

FAQ module

You can roll out your FAQs in any language you'd like through template customization.

Admin Dashboard and Webclient

On the operator side -- the admin dashboard and the webclient -- things are exclusive English-centric.

FAQ URL: