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Can I disable send-file in the chat box widget?

2626 views   |   Last updated on Jan 31, 2024    chat widget

 

Yes! The way to disable "send file" in the chat box skin depends on what version you use.


For modern (Generation 2) chat box skins:

When editing your chat skin in the Chat Skin designer (MainCAEUSG), you'll see a checkbox under "Additional Flair" labeled "Disable file upload for guest". If that box is checked, then guests cannot send operators images or files.


For legacy (Generation 1) chat box skins:

When editing your chat skin in the Chat Skin designer (MainCAEUSG), apply these changes in the Wicked CSS Hack area.

The following will hide the guests' send file icon in the widget:

#file {
  display: none !important;
}

You can also hide any of the other icons the same way. Email is #mail , PopOut is #popout , and Sound is #sounds.

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