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14013 views | Last updated on Jun 04, 2024 CMS integrations
The chat box works well in all versions of LibGuides. You can embed simple IFRAMEs, use the chat snippet code as generated from the admin dashboard, or custom JavaScript. Our embedded, pop-up, and follow-me chat box styles all work fine in LibGuides.
If you're using the chat snippet code as generated from the admin dashboard chat snippet management page, and you want to simultaneously display chat for two or more separate queues, you'll notice that only one will show at a time. This is easy to fix. Please see our doc on displaying multiple chat boxes simultaneously on a single page for details, other alternatives, and sample code.
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