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How can operators and guests exchange screenshots during a chat?

71 views   |   Last updated on Nov 17, 2018   

 

Guests or operators can capture screenshots of their entire screen or an application window by using keyboard shortcuts to capture the screenshot to the clipboard. 

The guest can paste the contents of the clipboard into the chat box by pressing Ctrl-v.

The operator can paste the contents of the clipboard into the "Upload Image as Snapshot" tab of the sharing tool by pressing Ctrl-v.

The keyboard shortcuts for capturing screenshots to the clipboard differ by operating system, so here are helpful guides for the three most commonly encountered operating systems:

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