Want to build your own 24/7 FAQ knowledge base?
LibraryH3lp subscriptions include unlimited independent internal or public-facing knowledge bases.


Search the LibraryH3lp Knowledge Base

 

I closed a chat and then remembered something I wanted to add.  Can I send it somehow?

1058 views   |   Last updated on Oct 31, 2023    chat

 

Yes!  Look for the guest in your Recent Guests contact list group.  Select the guest and send them a new message.   This ability lasts for about an hour after you close the chat.

 

Webclient:

 

If the guest has navigated away, you will need to enable display of offline contacts.  In the webclient, you can click the white gear icon in Guests & Contacts.  Then, uncheck "Only show if online."  Locate your guest and send a new message,  If they return, they'll receive it.

 

Pidgin

You can use the Recent Guests contacts group to locate and send messages to guests whose chat windows you have already closed.  If the guest has navigated away, you can turn on display of offline contacts in Buddies > Show > Offline Buddies.

 

Adium

You can use the Recent Guests contacts group to locate and send messages to guests whose chat windows you have already closed.  If the guest has navigated away, you will need to enable display of offline contacts.

FAQ URL:

More Help

Search By Topic

Share this FAQ