1470 views | Last updated on Sep 12, 2019 backup staffing
Yes! There are a couple of different ways to do this. Mostly it depends on the specifics of your Chatstaff service: does Chatstaff cover for you all the time or only when your own staff are unavailable?
We staff our own LibChat service during regular hours and use Chatstaff after-hours
LibChat allows customization of your offline appearance, so you can make a seamless Chatstaff integration by customizing your LibChat offline appearance. You can use a simple image to launch your LH3-powered Chatstaff widget right inside your usual LibChat real estate.
We want to show our Chatstaff widget all the time
This is even easier! Simply create a box for your Chatstaff widget and use a regular LH3 code snippet.
Confused, stuck, or don't know what any of this stuff is? Contact Libraryh3lp support and we'll help.