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What browsers do you support?

1880 views   |   Last updated on Dec 12, 2019    chat widget webclient staffing admin


For the guest-facing chat box, we support everything (Microsoft and non-Microsoft) as far back as IE6, including mobile. The chat box is written in HTML and JavaScript. Flash is not required for basic chat functionality, but it is required in some browsers for the optional sound alert feature.

For the operator-facing interfaces, we really only support IE11 and newer, Edge, and most non-Microsoft browsers.  If you wish to staff LibraryH3lp on a mobile device, we recommend using a mobile app with good push notification support.


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