423 views | Last updated on Nov 21, 2018 API
Do we ever! Everything that you can do in either the admin dashboard or the webclient for staffing can be scripted, and we have additional APIs that can be used to determine availability and changes in availability in real-time. Our API documentation is here.
And since everything is based on XMPP, you can even write chat bots to staff the system, if you're so inclined. SleekXMPP is a good way to get started with that and we have an example bot to help get you started.