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How do I set up an auto-reply in 3mail?

2383 views   |   Last updated on Feb 05, 2025    3mail proactive email canned messages texting notifications SMS

 

Auto-replies (a.k.a. vacation) can be set up as part of a mailbox's settings. There are two places where this can be managed.

 

1. In 3mail from your mailbox settings

To access settings, click the gear icon next to your mailbox list in 3mail:

 

2. Within the queues page of the administrative dashboard

Click on the queue associated with your mailbox and go to the Mailbox tab.

 

As part of your auto-reply, you can set a subject and message.  If a subject is not provided, the sender's original subject will be used.  You can optionally set a start day/time and/or end day/time.

When an auto-reply is active on a mailbox, you'll get a reminder at login so that auto-replies are not accidentally left active.

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