866 views | Last updated on Apr 09, 2020 webclient
Here are a few common reasons why sounds might not play in Chrome for the webclient:
You can "mute tabs" in Chrome. Muted tabs will have a sound icon with a line through it. Click the icon to toggle sounds back on.
The staffing client uses HTML 5 sound (not Flash). So, sounds are built directly into the browser and do not rely on any plugins or extensions. However, if the web browser has a Flash plugin enabled, then the web browser might be letting the Flash player take over the sound anyway. And, if that Flash player has gotten hung or crashed, then the result will usually be that no webclient sound will play. That is, the browser is still trying to route the sound through the Flash player, but it's crashed and therefore not working.
If you can totally disable Flash, that can help or you can disable Flash per website.
Totally disabling Flash:
To do that, visit chrome://settings/content and scroll down a bit to Flash.