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Does chat work with Wordpress?

3002 views   |   Last updated on Mar 20, 2020    wordpress integrations cms


Yes!  The specifics depend on whether you're using a hosted Wordpress blog at wordpress.com.

Self-hosted (wordpress.org)
If you're using the self-hosted version (wordpress.org), then you should be able to use all of the standard chat snippets. You can paste your chat snippet embed code into an HTML Widget or Text Widget and add that Widget to your site. 

If you want to use embed chat boxes using the simple iframe method, you will probably need to install something like the Wordpress sidebar IFRAME widget.

If you're using the hosted version (wordpress.com), then you are more limited.  Wordpress.com blogs don't allow IFRAMEs (for embedding chat boxes) or third-party JavaScripts (for dynamic appearance of your chat service based on online or offline status).  The best option with wordpress.com blogs is to create an attractive custom "Chat with us" image, and open your chat box in a new window when the user clicks your chat image.  

Here is an example of a wordpress.com blog using the above approach.  In this example, an image of a chat box is used as the thing that the user clicks on to launch the real chat box.


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